Misplacement of Signature from Mobile Devices

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vinnie Posted: 01-28-2009 5:46 PM

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Forgive me if this topic has already been covered.  I have found a similar thread; however we are not using Blackberry devices, and we are having what looks to be the same issue.

 http://forums.exclaimer.com/forums/thread/2600.aspx

The problem is the same, but the posted resolution is ineffective.

We are running Exchange 2007 and our mobile devices access through OWA.  We just recently purchased Mail Utilitites 4.64.  I have noticed that all replies and forwards that are created on a mobile device will get a signature inserted at the very bottome of the email.  I have edited our reply seperator as indicated in the other thread, but it was ineffective.  I have confirmed that this does not occur if the reply or forward is created directly in OWA.  Our signature is setup in the following format:

 {Original Email Above Reply Separator}

<SIG LINES>

 {Reply Separator}{Original Email Below Reply Separator}

 Our Reply Separator:

-Original Message-; -Original<!--EF[4] -> Message-; <BLOCKQUOTE dir=ltr>; __________; <hr tabIndex=-1>; -Message d'origine-; -Message<!--EF[4] -> d'origine-; -Ursprüngliche Nachricht-; -Ursprüngliche<!--EF[4] -> Nachricht-; -Mensaje original-; -Mensaje<!--EF[4] -> original-; -Messaggio originale-; -Messaggio<!--EF[4] -> originale-; -Oorspronkelijk bericht-; -Oorspronkelijk<!--EF[4] -> bericht-; -Mensagem original-; -Mensagem<!--EF[4] -> original-; -Opprinnelig melding-; §<div style='border:none\;border-top:solid #B5C4DF 1.0pt\;padding:'>§;-Original Message -;

What should I do to ensure the correct placement of the signature file for messages created on mobile devices?

Thanks in advance,

Vinnie

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vinnie replied on 02-02-2009 6:05 PM

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For those of you that may have a similar problem, the following thread is also related to my post; however, the resolution posted there is unsuccessful for my situation.  This thread is specifically related to Entourage and the iPhone

 http://forums.exclaimer.com/forums/thread/2342.aspx

This link was emailed to me from support@exclaimer.com.

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billj replied on 02-04-2009 8:35 PM

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Vinnie, what mobile device are you using? what is its default reply seperator?