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Is Email Archiver compatible with Exchange 2007

Last post 09-24-2007, 2:06 PM by joshuajjc. 4 replies.
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  •  09-03-2007, 4:27 PM 1899

    Is Email Archiver compatible with Exchange 2007

    Hi

     Can anyone advise if whether Email Archiver is compatible with MS Exchange 2007?

     

    Regards

     

      

  •  09-04-2007, 9:13 AM 1906 in reply to 1899

    Re: Is Email Archiver compatible with Exchange 2007

    Hello,

    As long as the Archiver's mailbox resides on an Exchange 2000\2003 system, the Archiver will be able to write messages to the database.

    Best Regards

    Joshua Clarke

    Exclaimer Support


    Joshua Clarke
    Exclaimer Support
  •  09-08-2007, 9:23 AM 1919 in reply to 1906

    Re: Is Email Archiver compatible with Exchange 2007

    Oh ok. Cause I am having an issue trying to install Archiver and it keep give men error whenever I try to start the Email Archiver Service. I guess during the Archiver installation process, it created the Archiver service account in Exchange 2007. 

    I'll try and create the service account manually in Exch 2000 and see if that works.

     

    Regards

    Eddie 

     

     

     

  •  09-08-2007, 10:14 AM 1920 in reply to 1919

    Re: Is Email Archiver compatible with Exchange 2007

    No luck.

    I uninstalled Email Archiver. Used REGEDIT and removed the necessary entry from my previous Archiver installation.  

    Created the "Exclaimer Email Archiver" service account manually with the appropriate Exchange 2000 mailbox (not Exchange 2007).

    Then assigned the necessary security groups to the service account.

    Made sure that the service account was able to run services locally on the server and could access the mailbox from MS Outlook.

    Then I tried running the Email Archiver installation again.

    I can see that the Exclaimer Email Archiver service is create on the server with the correct user account. I reach the stage where it tries to start the Email Archiver service but thats where it stops with the following error:

    "Error -  There was a problem (0x80080005) performing the selected operation (Starting Exclaimer Email Archiver Service). The following extra information is available:

    Binding to root container (LDAP://DC=MyDomain,DC=com)"

    A bit about my installation environment:

    • I am installing Email Archiver on a Windows 2003 Enterprise R2 (32bit)
    • I have on this server, installed MS SQL 2005 Standard Edition
    • I have also installed the appropriate MS Exch 2007 Management Tools on this server.
    • The server is also a Domain Controller

    Any help would be much appreciated.

    Eddie

     

     

  •  09-24-2007, 2:06 PM 1949 in reply to 1920

    Re: Is Email Archiver compatible with Exchange 2007

    Hi Eddie,

    Please contact support@exclaimer.com regarding this issue if you have not done so already.

    Many Thanks

    Joshua Clarke

    Exclaimer Support


    Joshua Clarke
    Exclaimer Support
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