SYMPTOMS
The HTML Formatting is causing the other formats to display incorrectly.
We have an image in our disclaimer and this causes a big space in plain text.
RESOLUTION
You can use the ‘only in’ conditional tags from the {fields} menu. Anything in between these tags will only appear in the format version of the disclaimer, according to the tags.
Open the Disclaimer Editor, click on the {field} menu in the formatting tool bar and select the {Only in “format”} tag you require. For example, {Only in HTML}. This will create the opening and closing tags, with {Only in HTML} text. Copy the required text or image and paste over the {Only in HTML} text, between the opening and closing tags.
MORE INFORMATION
{Only in HTML} Inserts a pair of "HTML Only" conditional tags. Anything in between these tags will only appear in the HTML version of the disclaimer.
{Only in RTF} Inserts a pair of "RTF Only" conditional tags. Anything in between these tags will only appear in the Rich Text Format version of the disclaimer.
{Only in Text} Inserts a pair of "Text Only" conditional tags. Anything in between these tags will only appear in the plain text version of the disclaimer.
APPLIES TO
All versions of Exclaimer Mail Utilities.
Joshua Clarke
Exclaimer Support