I have Exclaimer’s anti-spam function set up in End User mode, and I have collected a few reports already of valid e-mail that has been marked as [SPAM], [BULK], or [SUSPECT]. To deal with the few reports so far, I have created white list entries to allow those e-mails to be received without being marked. However, the procedure for doing this is not as clear as it might be, and I am not sure if some of my entries will be effective. I have tried using the wizard, but so far I have not been able to get the wizard to activate the last button to Finish and add the white list entry. Apparently, it doesn’t like what I have specified for parameters to allow the e-mail to be accepted. I have created several white list entries without using the wizard, but there is only one that I am reasonably sure is actually working. That one was specified by using a specific IP address for an organization whose e-mails are all sent from that specific address. Since that IP is unlikely to change very often, if at all, the white list entry for it should be effective for our needs. However, some guidelines on how to set up white list entries for other e-mails might be useful. In most cases, all I have to go on is a sent-from e-mail address. IP addresses would not work since they are likely to change too often. Testing the effectiveness of white list entries also presents a challenge, since I have already have some e-mails from one address listed as [BULK] while others were not listed. From what I have been able to see, it looks like the e-mails listed as [BULK] were sent using a list of contacts, while the e-mails not flagged were not. Any ideas or suggestions on how to create effective white list entries would be appreciated.
Thanks.