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White list entry not working

  •  12-12-2006, 7:15 PM

    White list entry not working

    I received an e-mail today that was classified as [BULK].  I added a whitelist entry for the address, but a subsequent e-mail from the same source was also labelled as [BULK].  I tried to add an image of the whitelist setup window, but that appears to make the post inaccessible afterwards.  The information from the fields appears below.  Any ideas as to why this did not work and/or what I need to do to whitelist e-mail from this source would be appreciated.  I have to assume that my other whitelist entries, with the possible exception of the one that specifies an IP address are probably not working either.  Thanks.

     Name:  Accept all messages from mail-crucial.com

    P1 (SMTP) Envelope data

    MAIL FROM:  *@mail-crucial.com

    All other fields are blank.

     

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