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They are configured as follows: Journal Sending Email: Addressing: Sender-Active Directory Users-jdoe@domain.com , Recipient: Anyone; Delivery Options: Ignore this rule; Disclaimers: Ignore this rule; Message Journaling: Always journal email, then process next applicable journal email is checked on both...
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Here is the issue: I currently have a specific user who I need to journal all emails they send and receive so that their manager can review their communications. I also have an disclaimer rule setup. The problem is the system runs the disclaimer rule but will not perform the journaling under the two...
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i solved it on my own without help, in the following way: - i made a template per signature (3 in total) - created standard adding rules per OU that the user standard resides (meaning the department where they work mostly for) - created rules for scanning the subject from the email for designated words...