The Exclaimer Community

I received an e-mail today that was classified as [BULK].  I added a whitelist entry for the address, but a subsequent e-mail from the same source was also labelled as [BULK].  I tried to add an image of the whitelist setup window, but that appears to make the post inaccessible afterwards.  The information from the fields appears below.  Any ideas as to why this did not work and/or what I need to do to whitelist e-mail from this source would be appreciated.  I have to assume that my other whitelist entries, with the possible exception of the one that specifies an IP address are probably not working either.  Thanks.

 Name:  Accept all messages from mail-crucial.com

P1 (SMTP) Envelope data

MAIL FROM:  *@mail-crucial.com

All other fields are blank.

Hi,

can you ensure that the email itself is from that address? It maybe that it was sent from a different domain.

Just to be sure, can you add the sender domain to the P2 please?

Thanks

Richard

Thanks for the reply.

I have added the information to the P2 From field as well.  The header from the e-mail (with my e-mail address removed) is below, if that is any help.  Unfortunately, it could be many weeks before I receive another e-mail from this source, so it may be a while before I know if the problem is solved.

X-SPF-Result: 7
thread-index: AcceDcGr9zSqY0J5S6+GI9nUT1H9Gw==
X-ExAntiSpamFlags: DETECTION_CENTER_BULK
Received-SPF: unknown (Exclaimer: Error 800705b4 loading SPF record from DNS for domain bfi0.com) client-ip=206.132.3.113; envelope-from=crucialnews@mail-crucial.com; helo=bigfootinteractive.com;
X-Exclaimer-MayBeSpam: BULK
Thread-Topic: [BULK] 15% Off All 1GB or Higher Crucial Memory Upgrades
X-ExSpamID: str=0001.0A090203.457EDCD8.002A,ss=3,fgs=0
Received: from bigfootinteractive.com ([206.132.3.113]) by mail.xxxxxx.xxx with Microsoft SMTPSVC(6.0.3790.1830); Tue, 12 Dec 2006 09:51:22 -0700
Content-Transfer-Encoding: 7bit
Reply-To: <crucialnews.WBTH05611D3FBFF7F5F23331739230@mail-crucial.com>
X-MimeOLE: Produced By Microsoft MimeOLE V6.00.3790.2757
Content-Class: urn:content-classes:message
Importance: normal
Priority: normal
Bounces_to: crucialnews@mail-crucial.com
Message-ID: <WBTH05611D3FBFF7F5F23331739230.3771.12295.pimailer21.DumpShot.1@mail-crucial.com>
X-BFI: WBTH05611D3FBFF7F5F23331739230
Date: Tue, 12 Dec 2006 11:49:37 EST
From: "Crucial Technology" <crucialnews@mail-crucial.com>
Subject: [BULK] 15% Off All 1GB or Higher Crucial Memory Upgrades
To: <xxxxxxx@xxxxxx.xxx>
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary="ABCD-WBTH05611D3FBFF7F5F23331739230-EFGH"
Return-Path: <crucialnews@mail-crucial.com>
X-OriginalArrivalTime: 12 Dec 2006 16:51:23.0352 (UTC) FILETIME=[C185AD80:01C71E0D]