The Exclaimer Community

Hello,

I get the following message when I test a rule;

 

To avoid rule conflicts for this sender and recipient pair, you should create an explict (!) rule for them.

 

Where can I create such a rule ? There is nothing to be found on the internet, google gives me nothing except the exclaimer manual. This manual hasn't any information about this rule en the helpfile within exclaimer doesn't solve it either.

 I would like an explanation for this so I can continue my preperations for rolling out MailUtilities.

Thank you,

 Kind Regards,

 

Hi

Please remember that this forum is an online resource for useful information and for members of the Exclaimer community to help each other and exchange ideas.

Priority is given to customers and resellers who contact the support department directly. You have 30 days free support when running the trial.

Support advice will be given on the forum but if you would like an immediate response, please contact the support department on the details found on our website here:

http://www.exclaimer.com/Support.aspx

With regards to your issue, it does appear that you have two or more rules that match for the same sender and recipient. 

Exclaimer is advising that you should create an explicit rule for this sender and recipient pair.

If you are still experiencing problems, please contact support@exclaimer.com

Regards
Joshua Clarke

Exclaimer Support